A common question or concern that comes up when launching training initiatives is how to get everyone on the same page. What if there are employees who like the status quo and are afraid of change? What if employees have been at the company for years and don’t want to “be trained.” There are a wide variety of reasons that people resist training (and change), but most of them have to do with fear of the unknown or concern that their voices will not be heard.
The most productive thing you can do as a Chief Learning Officer or Human Resource Manager is to make sure that there is a forum for addressing your employees’ concerns and hearing their needs. One way to do this is through a needs assessment which might involve a survey or interviews to find out what the current problems in the organization or department might be. By asking the employees directly for their opinions, they are much more likely to “buy in” to the process of training that address their concerns.
We would love to hear from you! Do you have any ideas you have implemented that have helped resistant employees get on the training bus? Let us know!