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Emotional Intelligence Leadership Training in Denver. Take our Good Listening Quiz – would you pass?

It seems like a boring topic perhaps, or one that doesn’t need addressing. But since the number one request we get is for poor communication and conflict management on teams, I figure that SOMEONE out there must not be practicing good listening skills! Effective listening is part of our training Emotional Intelligence Leadership Training in Denver. The challenge is that virtually no one thinks the “problem” person is them!


If only THEY would not talk as much, or catch me at a better time, or not talk about trivial things, then I could listen better!

Also, unfortunately, most of those who need the practice will dismiss this piece of emotional intelligence as “unnecessary.” Know anyone like that? Are you doing your part?

So, without further ado, here is the Good Listening Quiz – see how you do, then get out there and practice!

The scale for the questions is as follows:

5 = almost always
4 = frequently
3 = sometimes
2 = infrequently
1 = rarely

1. When interacting with someone, do you put away and ignore your cell phone, texts and
computer?                                                                           1     2     3     4     5

2. When you don’t have time for an immediate conversation do you schedule it for a time
when you can give it your full attention (as oppose to rushing through it or pretending
like you are listening)?                                                       1     2     3     4     5

3. Do you give good eye contact and open body language (for example, face the person,
uncross arms, avoid eye rolling) to show that you are listening?
1     2     3     4     5

4. Are you truly open and curious about what the other has to say (as opposed to being
most interested in getting your own point across)?        1     2     3     4     5

5. Do you receive feedback from others that you are a good listener?
1     2     3     4     5

6. Do you actively work on or pay attention to how you are listening to others?
1     2     3     4     5

7. Are you familiar with and trained in the tool of reflective listening? (paraphrasing what
others have said to ensure understanding?)                      1     2     3     4     5

8. Do you actively use reflective listening when appropriate?
1     2     3     4     5

9. When there is a conflict, are you able to stay calm and hear and understand where the
other person is coming from without getting defensive or moving too quickly to
solution?                                                                                  1     2     3     4     5

10. When someone is upset do you practice listening for their underlying feelings and
unmet needs?                                                                        1     2     3     4     5

 OK, now total up your points.

If your score is 50: You are perfect – give someone else the quiz and see how they would rate you!

If your score is 40-49: Clearly you make efforts to be a great listener. Keep up the good work!

If your score is 30-39: You are probably being very honest about your skill level. Skill is knowledge plus practice. Notice when you are not paying attention to your listening and keep working at it!

If your score is 20-29: You may be impatient and think that listening takes too much time. Reflect on how much conflict or misunderstanding you have been part of by NOT listening well and rethink your listening behaviors.

If your score is 10-19: Call us for executive coaching! Chances are that you don’t value listening as being part of an effective team player or leader.

If your score is less than 10: You may be anti-social, sorry we can’t help you!

You see, most of us have knowledge of how to be a good listener, but we don’t practice good listening habits, mostly because we either think we don’t have time, or we think we are right and there is no need to listen to the other.

Listening is one skill that falls in the realm of Emotional Intelligence Leadership Training in Denver. The better listener you are, the more skilful you are at navigating conflict, motivating others and being part of creating an extraordinary team.

If you know “someone” who needs support with Emotional Intelligence, Leadership Skills, or Conflict Management. Give us a call – we are happy to support!

For your growth!

Jeannie Gunter, MA
President, Transformative Training
303 532 4393

Jeannie Gunter, MA

Jeannie Gunter, MA

Founder, Transformative Solutions

303 653-3097

Jeannie works with a wide variety of clients to help them increase their team effectiveness and leadership capacity in their teams. She has worked both nationally and internationally as an organizational consultant, facilitator, speaker and wilderness guide.

With a strong background in group dynamics, over the past 20 years Jeannie has guided hundreds of teams in a wide variety of organizations to successful outcomes in team, personal and professional development.


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