Emotional intelligence workplace

17 Oct: Managing Intergenerational Conflict – Review of Research and Best Practices

Managing Intergenerational Conflict – Introduction As the director of training for Transformative Training I spend a lot of time talking about how we train managers and executives to manage conflict in intergenerational work forces. There’s a lot of conflict right now that’s being talked about between Gen Z, Millennials, Gen X, Baby Boomers and Traditionalists. I call this issue “the Generations” because participants line up behind their generation to claim superiority over all others. It is also called Ageism, challenging the qualifications of a team member based on age. Left in shadow, unilluminated, these beliefs can lead to harmful stereotypes…